Legal Notice


This site is published by the Maeva.com group / La France du Nord au Sud Simplified joint stock company with capital of 40,000 euros

The head office :
11 rue de Cambrai - L'Artois, Espace Pont de Flandre - 75019 Paris
RCS Paris B 483 315 362
SIRET 483 315 362 00044
APE code: 7911Z
Registration in the register of travel and stay operators: IM075120173 issued by Atout France
Intra-community VAT identification number: FR 89 483 315 362
Name of Publication Director: Nicolas Beaurain
Contact telephone number: 0 892 702 340
Address Contact email: serviceclients@maeva.com

Host information
IELO-LIAZO
RCS ielo-liazo Group 824 539 241
50 Ter Rue de Malte, 75011 Paris - 01 82 28 82 82

Terms of Service
This Site is made available to you free of charge (excluding site connection costs) for your personal use, subject to compliance with the conditions defined below. Your use of this Site implies your full acceptance of all of its Conditions of Use.
You can only use this Site if you are over 18 years old and authorized to sign contracts which engage your liability (the use of our Site by minors is prohibited). You will be financially responsible for all your uses of the Site.
You may only use the Site to make reservations and purchases for a legitimate purpose. This site is intended in particular for booking stays and no use or misuse of purposes is authorized, in particular for purposes contrary to Public Order and Good Morals.
If you fail to comply with these conditions, we reserve the right, at any time, without notice, to prohibit or restrict your access to all or part of the Site, without prejudice to any damages.

Online booking
If you use the online reservation service established on the Site, please read our general and special conditions of sale in advance.
Through us, you may receive offers from other partner companies, or be informed directly by the Maeva.com Group / Vacansoleil/La France du Nord au Sud of these offers. If you do not wish this, simply write to us according to the terms defined above, indicating your full name, address and customer number.

Copyright / Copyright
All content appearing on the site is protected by copyright, trademarks, database rights, as well as other intellectual property rights, and belongs to the Maeva.com Group / Vacansoleil/La France du Nord au South.
You can retrieve and display the content of the Site on a computer screen, print individual pages on paper, and save those pages in electronic form on a disk (but not on a server or backup device connected to a network) at personal (within your family circle) and non-commercial purposes. Any other reproduction, modification, copy, distribution or use for commercial purposes of all or part of the Content, without the written authorization of the Maeva.com Group / Vacansoleil/La France du Nord au Sud is strictly prohibited.
These Conditions do not grant you any license to use the brands, logos or photographs of the subsidiaries of the Maeva.com / Vacansoleil/La France du Nord au Sud Group, including, but not limited to: PIERRE ET VACANCES - CENTER PARCS

Limitation of liability and exclusion of warranty
The Maeva.com / Vacansoleil/La France du Nord au Sud Group undertakes to take particular care in the veracity of the information transmitted on the site, particularly concerning product specifications and prices, and to keep the site up to date in a manner regular. However, erroneous information or omissions may be noted, in particular due to typographical or layout errors. If you notice any errors, you are invited to indicate them to us so that the appropriate corrections can be made.
The Maeva.com Group / Vacansoleil/La France du Nord au Sud reserves the right, at its sole discretion, to modify any element of the site. As part of its policy of updating and optimizing the site, the Maeva.com Group / Vacansoleil/La France du Nord au Sud may decide to modify these conditions.
Any dated information that is published on the site is valid for the specified date only. Thus, the Maeva.com Group / Vacansoleil/La France du Nord au Sud reserves the right to terminate any or all of its offers on the Internet without notice.
Furthermore, the offers of information, products or services made on the site do not constitute any canvassing or solicitation on the part of the Maeva.com Group / Vacansoleil/La France du Nord au Sud vis-à-vis to anyone for use in geographic areas where the provision of the above information, products and services is prohibited by law.
The Maeva.com Group / Vacansoleil/La France du Nord au Sud cannot guarantee uninterrupted access to the site, nor the total absence of errors. Service may be interrupted due to maintenance or repairs, computer problems, Internet service disruptions, or other unforeseen circumstances. Likewise, the Maeva.com Group / Vacansoleil/La France du Nord au Sud is not responsible for delays, difficulty of use, or incompatibility between this site and files, your browser or any other program. access to the site.

The Maeva.com / Vacansoleil/La France du Nord au Sud Group cannot under any circumstances be held responsible for any direct or indirect damage resulting from or following the dissemination by a third party of a virus through our site and may infect your computer system following your connection to this site, use of this site or navigation on this site. Likewise, the Maeva.com Group / Vacansoleil/La France du Nord au Sud cannot be held responsible for material or incidental damage (including, but not limited to, technical failure, disclosure of confidential documents, loss of data), nor any other indirect damage whatsoever arising during or linked to the use of the Site.

Hyperlink
The creation of hypertext links to the sites www.lafrancedunordausud.fr, www.leskidunordausud.fr, www.lespagnedunordausud.fr, www.maeva.com to be personalized according to the sites is subject to the prior written agreement of the Maeva.com Group / Vacansoleil/France from North to South

Applicable law
These conditions will be governed by and interpreted in accordance with French law.

General clauses
Any assignment or other transfer of the rights conferred by these conditions is strictly prohibited.
If, for whatever reason, a competent court were to find that any provision of these Conditions is invalid, the invalidity of this provision will in no way affect the validity of the remainder of the conditions, which will remain in force.
The absence of exercise by one of the parties of a right or of legal action under the terms of these conditions will not be considered as a waiver of such right or of such action.
Contact

For any questions, you can refer to our FAQ or you can contact us. However, messages you send to us via the Internet may be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed.

STANDARD INFORMATION FORM FOR PACKAGE TRAVEL CONTRACTS
The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 and Article L.211-2 II of the Tourism Code.
You will therefore benefit from all the rights granted by the European Union applicable to packages, as transposed in the Tourism Code. VACANSOLEIL/LA FRANCE DU NORD AU SUD will be entirely responsible for the proper execution of the package as a whole.
In addition, as required by law, VACANSOLEIL/LA FRANCE DU NORD AU SUD has protection to reimburse your payments and, if transport is included in the package, to ensure your repatriation in the event that it becomes insolvent . Essential rights under Directive (EU) 2015/2302 transposed into the Tourism Code: Travelers will receive all essential information about the package before entering into the package travel contract. The organizer as well as the retailer are responsible for the proper execution of all travel services included in the contract.
Travelers are provided with an emergency telephone number or contact details to contact the organizer or retailer.
Travelers may transfer their package to another person, subject to reasonable notice and possibly subject to paying additional fees.
The price of the package can only be increased if specific costs increase (e.g. fuel prices) and if this possibility is explicitly provided for in the contract, and cannot in any case be changed less than twenty days before the start of the package. If the price increase exceeds 8% of the package price, the traveler can cancel the contract. If the organizer reserves the right to increase the price, the traveler is entitled to a price reduction in the event of a reduction in the corresponding costs.
Travelers can cancel the contract without paying a cancellation fee and receive a full refund of payments made if any essential element of the package, other than the price, undergoes a material change. If, before the start of the package, the professional responsible for the package cancels it, travelers have the right to obtain a refund and compensation, if applicable.
Travelers can cancel the contract without paying a cancellation fee before the start of the package in exceptional circumstances, for example if there are serious security concerns at the destination which are likely to affect the package.
Furthermore, travelers may, at any time before the start of the package, cancel the contract upon payment of an appropriate and justifiable cancellation fee.
If, after the start of the package, important elements of it cannot be provided as planned, other appropriate services must be offered to travelers, at no additional cost. Travelers can cancel the contract without paying a cancellation fee when the services are not performed in accordance with the contract, this significantly disrupts the performance of the package and the organizer does not remedy the problem.
Travelers are also entitled to a price reduction and/or compensation in the event of non-performance or poor performance of travel services.
The organizer or retailer must provide assistance if the traveler is in difficulty.
If the organizer or retailer becomes insolvent, amounts paid will be refunded.
If the organizer or retailer becomes insolvent after the start of the package and transport is included in the package, the repatriation of travelers is guaranteed. VACANSOLEIL/FRANCE FROM NORTH TO SOUTH has taken out protection against insolvency with the APST.
Travelers can contact this entity (Garantie Financière APST, 15 avenue Carnot F-75017 Paris, info@apst.travel, 01 44 09 25 35) if services are refused to them due to the insolvency of VACANSOLEIL/LA FRANCE FROM NORTH TO SOUTH.
Directive (EU) 2015/2302 transposed into national law:
link
Personal data protection and cookies policy

VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, ski du nord au sud) attaches the greatest importance to the protection of the privacy and personal data of its customers and visitors who use its Services or access its websites (hereinafter “you” or “User).

The purpose of this Personal Data protection policy (hereinafter the “Policy”) is to:
(i) to describe what types of Personal Data concern you, VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) and – where applicable – its Subcontractors may be required to collect, and
(ii) to inform you about the reasons and manner in which your Personal Data is processed by VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud ), their possible Partners and Subcontractors, and
(iii) to inform you of your rights and the terms of their exercise between you and VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) in relation to your Personal Data.
All operations on your Personal Data are carried out in compliance with the regulations in force and in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter the “Regulation” or “GDPR”), and any national legislation applicable to the protection of Personal Data.
If you disagree with this Policy, you are free not to use our services or not to provide certain Personal Data. You are however warned that the communication of certain of these data – indicated by an asterisk – conditions access to certain of our Services and that in the absence of your Personal Data certain functionalities may be degraded (e.g. reservations ).


ARTICLE 1 – DEFINITIONS

The following terms, which begin with a capital letter, will have the following meaning:
“Personal data (or DCP)”, “Processing”, “Controller”, “Processor”, “Data subject” have the same meaning as in the Regulation;
“VACANSOLEIL/LA FRANCE FROM NORTH TO SOUTH (maeva.com brands, Vacansoleil/la france from north to south, skiing from north to south)”: designates all the companies identified in the PARIS RCS under number B 483 315 362;
“Company”: designates the legal entity VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud), whose contact details appear in the legal notices as publisher of the site. “Partner”: designates a third party company with which VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud) has concluded an agreement allowing it to send requests to its own prospect and customer database on behalf of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord South).
“Service”: designates a service offered by an entity of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud) or one of its Partners;
“Site”: designates a website of one of the entities of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud).
“EU”: designates the European Union
“EEA”: means the European Economic Area
“Application”: designates an application from one of the entities of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud).


ARTICLE 2 - SCOPE OF APPLICATION

In addition to their main and traditional tourism and real estate activities, or to enable the achievement of their objectives, certain entities of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud , skiing from north to south) are likely to carry out an e-commerce activity.


ARTICLE 3 - PROCESSING OF PERSONAL DATA

As part of the operation of its Site, the Data Controller collects Personal Data concerning you.

a) Legal basis for Processing
The processing is based on either (i) the consent of the data subjects (Art. 6 (1) a) GDPR), or (ii) the establishment and execution of a contract or pre-contractual measures at the request of the data subject (Art. 6 (1) b) GDPR), or (iii) on the need to satisfy the legitimate interests of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud , skiing from north to south)(Art. 6 (1) f) GDPR), or (iv) the basis of legal obligations to which VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du north to south, skiing from north to south) must respond (Art. 6 (1) c) GDPR).

b) Purposes
i. With your consent, VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) may collect and Process your Personal Data for the specified purposes, and in particular For:
has. sending requests, promotional and informative messages via email, mail, SMS/MMS (potential use of dedicated marketing tools);
b. the organization of competitions, lotteries and all other promotional operations;
vs. solicitation via telephone calls in the context of promotional offers, remarketing or commercial canvassing, loyalty and/or customer satisfaction
d. sharing information on social networks;
e. the management of opinions, surveys and polls from Users of the Services or content of the Site and Applications;
f. sending commercial or service notifications on the Applications (push notifications) Transmission, free of charge or for a fee, to all VACANSOLEIL/LA FRANCE DU NORD AU SUD entities (maeva.com, Vacansoleil/la france du brands north to south, skiing from north to south), as well as to all of its Partners, for the purposes of prospecting and commercial solicitations, through any communication channel.
Furthermore, VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud) may be required to collect Personal Data for other purposes, in taking care to obtain your prior and detailed consent, preceded by complete information on the Processing of your data.
Generally speaking, your consent is evidenced by checking the boxes or activating the options provided for this purpose for the Services, when you register for the Services, or even subsequently.
Withdrawal of consent is possible at any time and has no retroactive effect on the lawfulness of Processing carried out on this basis, prior to said withdrawal. Personal Data concerning you may have been collected from our Partners. They undertake to have obtained your consent for any transmission and Processing by VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud).
ii. When necessary as part of the execution of a contract between VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) and you or taking pre-contractual measures at your request, your Personal Data is collected and Processed, in particular, for the purposes of:
has. reservation and monitoring of a stay and/or activities and other Services provided by VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, skiing from north to south);
b. payment for products, activities and other reserved Services provided by VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, skiing from north to south);
vs. creation or use of or access to a customer account allowing you to create and use your customer account, update your personal information, consult or modify or cancel your stay information or reserve additional services.
d. carrying out post-stay satisfaction surveys;
e. the contact of a customer relations manager in the context of a current or confirmed reservation;
f. the recall of baskets in progress that have not been validated or for which payment has not been completed.
g. the creation of a Customer database for monitoring and providing services from entities of the PIERRE & VACANCES-CENTER PARCS Group or its subcontractors and third-party entities responsible for delivering the promised service;
iii. Your Personal Data may also be processed within the framework of legitimate interest, Art. 6. I GDPR, from VACANSOLEIL/LA FRANCE FROM NORTH TO SOUTH (maeva.com brands, Vacansoleil/la france from north to south, skiing from north to south) to enable us to ensure continuity of service and sustainability of the activity which includes, in particular:
has. responding to requests for information;
b. direct marketing for the promotion of goods and services similar to those already provided in the past to a customer;
vs. analysis of navigation on the website in order to improve its ergonomics, response times and relevance (excluding commercial activity)
d. prevention and investigation of criminal offenses
e. the management and development of our activities, including risk management
f. the establishment, exercise or defense of legal claims against us or, where applicable, against the User or the Partners (for example in the event of non-compliance with applicable legal or contractual obligations or in the event of late payment Services).
g. All purposes, other than those already presented in this Article 3)(b), which, while respecting the interests and fundamental rights and fundamental freedoms of the data subjects, are lawful and are presented in the particular context of their processing.
iv. VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) may also process your Personal Data in order to comply with our legal obligations, which may include especially :
has. retaining your Personal Data for accounting purposes (in accordance with applicable laws);
b. the communication of your Personal Data to public authorities, public bodies or ensuring a public service mission, in accordance with the legislation in force. We do not set up a data system for automated decision-making, which could produce legal effects on individuals.

c) Personal data processed
Prior to the collection of Personal Data, the User will be informed whether the Personal Data requested must be provided or if they are optional. The consequences of a failure to transmit data considered mandatory will be specified at the time of collection.
Certain data collected on the site is strictly necessary for the establishment and monitoring of your contract (e.g. reservation of stay/provision of service) or for browsing our website. These purposes will be specified at the time of data collection. Mandatory Personal Data is identified by asterisks. Failing to provide them, access to the Services and their use by the data subject will be impossible or a request linked to a form cannot be satisfied.
Other data is optional and their non-provision will not call into question the delivery of the promised Services or responses to requests for information, although it may limit their relevance.
In particular, VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) may collect from you and Process the following Personal Data:
i. Identity: title, surname, first names, address, telephone number (landline or mobile), email address, date of birth, customer number, bank card number, number of children, date of birth of children, first name of children ;
ii. Data relating to means of payment: postal or bank identity statement, transaction number, check number, bank card number, third-party financing; Banking data is not kept by VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud).
iii. Data relating to the commercial relationship: customer number, reservation number, documentation requests, products and services reserved and purchased, quantity, amount, frequency, delivery address, purchase history, origin of the sale (seller, representative) or of the order, number of children, date of birth of the children, first name of the children, correspondence with the customer and after-sales service;
iv. Data relating to invoice payments and history: payment terms, discounts granted, information relating to credits taken out (amount and duration, name of the lending organization), receipts, unpaid debts, reminders, balances;
v. Contact data and corresponding (meta-)data: correspondence exchanged, date and time of messages;
vi. Data relating to newsletter subscriptions: title, surname, first names, email address, country of residence, date of birth.
vii. Technical data required when using our website: When users visit the website, the web server automatically records data and information about the device and browser used by them. This information about the browser type and version used, operating system, Internet service provider, IP address of their device, date and time of access to the website from which the users visit this website and the pages they visit on the website
Furthermore, Geolocation can be implemented on Mobile Applications with your consent. The related Personal Data will not be retained when you leave the Site. You can deactivate geolocation at any time. Depending on the services offered, deactivation may invalidate the operation of the application.
In all circumstances, the entities of VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) process all your Personal Data collected in the compliance with the regulations in force and in particular the Regulations.

d) Recipients of Personal Data collected – provision of Personal Data to third parties
The Personal Data collected on a Site or a form is intended for the publisher of the Site or the issuer of the Form (whose contact details appear in the Legal Notice or whose identity is specified on the collection form).
If applicable, and under the conditions provided for by the GDPR, a transfer of your Personal Data is possible to third party organizations.
These third party organizations include, but are not limited to:
Courts, administrative authorities, judicial officers, ministerial officers, within the framework of a legal obligation, or if the company could reasonably believe that the disclosure of the data is necessary to avoid an imminent threat to life, loss of life. physical or financial integrity, or to report a suspected illegal act.
Where applicable, the organizations responsible for carrying out debt recovery, within the framework of contractual measures.
In the context of subcontracting operations, the service providers act on behalf and according to the instructions of the Company, in accordance with this Policy and the applicable conventions concerning the Processing of Personal Data. These will be chosen in particular for their ability to provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures, particularly in terms of reliability and security measures.
Other entities of the PIERRE & VACANCES CENTER PARCS Group or its commercial partners for prospecting purposes, subject to your express and prior consent. Data Transfer Abroad
The data collected by the entities of the PIERRE & VACANCES CENTER PARCS group, particularly in the context of a reservation, are in principle not processed outside the European Union (EU), or the European Economic Area (EEA). ).
Transfers may however be made to countries third to the European Union or to the agreement on the European Economic Area (EEA) which do not have a level of data protection equivalent to that put in place at the level of the 'European Union :
In case of legal obligation
As part of a reservation for a destination offered by an entity of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, skiing from north to south) located outside the EU or EEA (especially China), Data transfers can be carried out. In order to guarantee the smooth running of the stay and the activities booked, and within the strict framework of the reservation contract to which you are a party, your Data will be – subject to applicable conventions concerning data sharing – transmitted to or made available to the The local entity of VACANSOLEIL/LA FRANCE FROM NORTH TO SOUTH (maeva.com brands, Vacansoleil/la france from north to south, skiing from north to south) managing the destination site.
In the event of recourse to a Service Provider, necessary for the execution of a contract to which you are a party, VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud sud) undertakes to put in place appropriate safeguards required by EU law in order to ensure an adequate level of protection of Personal Data (for example, the Standard Contractual Clauses of the European Commission or the Rules of 'Binding Company or Privacy Shield). These guarantees will be presented to you as part of a transfer of your data.

e) Storage periods
VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) party(ies) to the Processing keep(s) your Personal Data in a secure environment for the duration necessary to achieve the purposes for which they were Processed, increased by the duration indicated below or, failing that, determinable with regard to the applicable legislation or regulations, in particular with regard to civil and commercial prescription.
These durations may differ in accordance with the national requirements of the country in which the entity(ies) of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud south) concerned is(are) located.
Where deemed appropriate, certain Personal Data may be retained for longer periods exclusively for archival purposes, in the public interest, for scientific or historical research purposes or for statistical purposes. In the latter cases, the data is then anonymized.
Concerning retention periods:
i. Personal Data collected and Processed for the provision of our Services are retained (a) for the duration of the contractual relationship, then (b) on an active basis for 5 years – unless this is otherwise justified by the needs of the customer. operation (in particular a pending dispute) - from the end of the Service. In any case when necessary, these periods may be extended until the date of limitation of liability, date on which the Personal Data will be pseudonymized;
ii. All Personal Data is kept for the periods necessary to meet the obligations imposed on the Data Controller by law;
iii. Information relating to your bank card is not kept beyond the transaction period unless you have consented to its recording;
iv. Information relating to competitions and competitions is kept for the duration of the competition and the awarding of prizes;
v. Personal data linked to requests for information, without a contract resulting, are kept for the time necessary for the response, plus a maximum period of 6 months;
vi. Personal Data Processed as part of prospecting or communication operations for which you have given your consent will not be kept for more than 3 years after the last contact from you; they will be deleted as soon as you express your opposition to their use.
f) Social networks

If you have an account on social networks and you access the Site or the Services without first registering for the Services, we may, with your consent, receive information from said social networks in order to facilitate the creation of an account on the Site or Service.
When you use a Service via a social network, you allow us to access certain information that you have provided to the social network, such as your user name, your first and last name, your profile image, and your relative data. to the use of this Service. By accessing a Service through a social network, you authorize us to collect, store and use any information that you have authorized the social network to provide to us.
Additionally, when you visit, like, follow or otherwise connect with our social media pages or accounts (including, where applicable, use of your social media user account), we may be considered jointly responsible for the Processing of your Personal Data with the provider of the social network concerned. We do not use your Personal Data in any way other than that described in this Policy. For more information on how the social network uses your Personal Data and other information, please contact the relevant provider.


ARTICLE 4 – PROTECTION OF MINORS’ PERSONAL DATA

VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) does not collect or store Personal Data concerning minors under 15 years of age, without obtaining verifiable parental consent, knowing that holders of parental authority may request to receive information relating to their child and request its deletion. This age of consent may differ depending on the country in which the VACANSOLEIL/LA FRANCE DU NORD AU SUD entity is located (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) concerned.


ARTICLE 5 – COOKIES

You are informed that, when you connect to the Sites or Applications and when using the Services, cookies (small text files stored on your terminal), or other similar or complementary technologies are (or may be) used, under reserves the choices expressed by you when these are permitted. These choices can be changed at any time, by configuring browser settings or using certain tools, as described below.
A Cookie allows its issuer, during its validity period, to recognize the terminal concerned (computer, tablet, smartphone, etc.) each time this terminal accesses digital content containing Cookies from the same issuer. A cookie records information relating to your computer's navigation on our site (the pages you have consulted, the date and time of the consultation, etc.) which we can read during your subsequent visits.
Most browsers support cookies, but you can configure them to refuse and delete them at any time (https://us.norton.com/internetsecurity-privacy-how-to-clearcookies.html). These cookies facilitate navigation and improve the usability of the website.
You can choose to accept or refuse all or some cookies, with the exception of navigation cookies, these being necessary for the operation of the Site.
Refusing other cookies (audience, personalization, advertising) will not prevent you from accessing the Site although some of its services and sections may function in a degraded manner or you may be deprived of an optimized user experience.
We strive in particular to provide you with the best browsing experience on the site, by personalizing the content of the pages according to your journey and your interests when browsing, as well as by personalizing the messages on the site with the commercial offers of the site. moment.
Refusing the placement of commercial, audience and personalization cookies will prevent us from displaying these highlights and will lead us to provide you with standard content without animation.

1. Types of cookies:
a) Strictly necessary cookies: navigation cookies
Browsing cookies improve the performance of the Services to allow you better use of the Site and Applications. These cookies are essential in allowing you to move around our websites and use its features (for example, they allow you to access secure areas of our websites). Without these cookies, the services you have requested (such as search) cannot be provided to you. The legal basis for these cookies is legitimate interest (Art 6. 1. F) of the GDPR.
These cookies do not require information or your prior consent to be placed on your terminal.
More precisely, these navigation cookies allow in particular:
To adapt the presentation of the Site and the Applications to the display preferences of the terminal (language used, display resolution, operating system used, etc.) during your visits to the Site and the Applications, depending on the materials and viewing or reading software that the terminal includes;
To allow access to a reserved space subject to username and password information;
To memorize information relating to the forms that you have completed on the Site and the Applications or to information that you have chosen on the Site or the Application;
To offer you - using your identifiers - access to your account including, but not limited to, the shopping cart, its payment, order history, or any other area reserved for customers;
To implement security measures, for example when you are asked to log in again to content or a Service after a certain period of time has elapsed.

Cookie Description
PHPSESSID PHP session. These cookies tell us how you moved around our website. This information allows us to do various things, including analyzing why errors have occurred on our website and ensuring that your selected products reappear when you return to the same page so that you do not have to select them again.
marketLangChoice Choice of language [france],
SESS# _cs_# Session cookies allow users to be recognized on a website so that any changes or selections of items or data you make on a page are remembered from page to page other. The most common example of this feature is the shopping cart option of any e-commerce site. When you visit a page in a catalog and select items, the session cookie remembers your selection so that your shopping cart contains the items you selected when you are ready to check out. Without session cookies, if you click PAY, the new page would not recognize your past activities on previous pages and your shopping cart would still be empty.
Uid IsNewBooker magicalCookie_xxxxx The UID cookie makes it possible to uniquely and anonymously identify sessions with transactions or registrations on the site, in order to be able to provide connection information or last navigation to users who have interacted with the site and carried out a transaction

b) Audience measurement cookies
Audience measurement Cookies help to establish statistics and volumes of attendance and use of the various elements making up the Site and the Applications (sections and content visited, routes), allowing the Publisher to improve interest and the ergonomics of the Services.

Publisher Cookie name Purpose/Description Storage period
Google Analytics Premium (Google LLC, USA) ga, gid, utma, utmb, utmc, utmv, utmt, utmx, and utmz. Google Analytics saves cookies from our websites to analyze how our websites perform and how the user moves around the websites. This information then allows us to make changes to our websites in order to improve your online experience. The cookies that Google stores also help us evaluate the effectiveness of our advertising campaigns. °ga helps distinguish site users in the solution (takes a random ID) utmb is used to track user page views on your site, utmz keeps track of the entry point into any of our websites . gtm_UA links with Google tag manager. For Google Analytics, see also below. 13 months maximum
ContentSquare (ContentSquare, Fr) _cs_c_cs_id_cs_s ContentSquare saves cookies from our websites to analyze how our websites work and how the user moves around the websites. This information then allows us to make changes to our websites in order to improve your online experience. The cookies that Content Square stores also help us evaluate the effectiveness of our advertising campaigns. Privacy policy: https://contentsquare.com/fr/c onfidentialite-securite/ 13 months maximum

c) Google Analytics and Privacy – “DO NOT TRACK” function
This website uses a web analytics service provided by Google Inc (“Google”).
The information generated by the cookie about your use of this website is transmitted to a Google server in the United States and stored there. Google uses this information to evaluate your use of the site, to compile reports on site activity for site operators and to provide other services relating to site use and Internet usage. Google will therefore transmit this information to third parties if necessary if required by law or if this data is processed by third parties on behalf of Google. Under no circumstances will the IP address be associated with other Google data.
The code "gat._anonymizeIp ()" has been added to Google Analytics on our website. This ensures the anonymous collection of IP addresses (so-called IP masking). As a rule, IP addresses are shortened on Google servers in member states of the European Union or parties to the Agreement on the European Economic Area before storage or transmission to the United States. A transfer of the unabbreviated IP address to Google servers in the United States Unis is only an exceptional case, in which case a reduction of the IP address takes place before it is stored.
This information may be communicated to third parties by Google, if required by law or if third parties process this data on behalf of Google. Under no circumstances will the IP address be associated with other Google data.
Google also provides an opt-out add-on for common desktop browsers that prevents the execution of Google Analytics as well as the transmission and evaluation by Google of personal data relating to your use of our web pages (as well as your IP address). can download and install the browser plug-in here: http://tools.google.com/dlpage/gaoptout?hl=fr For more information on the purpose and scope of the data collection, as well as about their further processing and use by Google, in particular your rights or configuration options for the protection of your personal data, see the following links at http://www.google.com/analytics/terms/en .html, at http://www.google.com/intl/fr/analytics/privacyoverview.html and https://policies.google.com/privacy?hl=fr.
You can deactivate cookies, and/or activate the “DO NOT TRACK” function by modifying your browser settings. If the “DO NOT TRACK” option is activated, no information will be collected to establish your profile: you and your terminal will not be tracked.

d) Advertising cookies and behavioral analysis
Behavioral analysis Cookies make it possible to identify what information on sites and applications could interest you, help improve your browsing and make it more fluid and relevant according to your needs.
These cookies also make it possible to determine in real time which advertising to display based on your recent browsing on the Site and the Applications, in order to limit the number of times you have seen an advertisement, and to help measure the effectiveness of advertising campaign.
Advertising content may contain cookies issued either by the entity of VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, le ski du nord au sud) at the origin of the advertising content concerned, either by a third party company of the PIERRE & VACANCES ET CENTER PARCS Group (communications consulting agency, audience measurement company, targeted advertising provider, etc. otherwise called “Third Party Cookie”) or advertising agency, which associated a cookie with the advertising content of the VACANSOLEIL/LA FRANCE DU NORD AU SUD entity (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) concerned.
These cookies may also be used for the purposes of targeting, retargeting, exclusion of marketing activations, or the adaptation of content, products, animation of the Sites and Applications of VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/France from north to south, skiing from north to south):
Targeting: personalization of the content of advertisements broadcast according to your interests when you contact our communications
Retargeting or retargeting: personalization of the content of advertisements broadcast according to navigation or other points of contact that you may have had with the PIERRE & VACANCES - CENTER PARC Group (competition registration, Newsletter registration, unvalidated shopping cart, etc.)
Exclusion or postponement: cessation of the distribution of our marketing communications depending on the level of engagement with VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, skiing from north to south ) (beyond a certain frequency of exposure without interaction with our communications, during a recent transaction, etc.)
Adaptation of content, products, animation of Sites and Applications: carry out ab/tests on the site, to personalize pages or specific content with the aim of improving the user experience according to several criteria (navigation, interest, interactions with the brand / product, etc.)
Subject to your consent, you may therefore be offered personalized content on our ecosystem or on third-party sites/environments.
You can at any time request to no longer receive advertisements or prospecting adapted to the navigation information of your terminal, by contacting VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, the skiing from north to south) or by means of the unsubscribe link included in any prospecting that the Publisher may send to you by email, or by means of a consent collection module present on our Sites and Applications.
If you choose to refuse advertising or behavioral analysis means from VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, skiing from north to south), this will take into account takes into account the decision and will exclude you from the targeting and behavioral strategy for all of our communications. On the other hand, you may nevertheless be exposed to advertisements from VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) on third-party environments during your navigation on the internet, not including any personalization linked to navigation, interests, etc.
In the event that VACANSOLEIL/LA FRANCE DU NORD AU SUD (brands maeva.com, Vacansoleil/la france du nord au sud, ski du nord au sud) would consider obtaining - from a third party - your navigation information that it could associate with the data provided by you, VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) will first request your explicit agreement before proceeding with such an association and to send you targeted advertisements or prospecting. Explicit agreement will consist of checking a box provided on the services to which you are registered.

e) Social network sharing cookies
VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, ski du nord au sud) offers you features allowing you to share editorial content and any type of content published on the Site, through social networking sites. Social network cookies are managed by the publisher of the social network site. The publisher of the social network concerned may identify you using the sharing buttons, even if this button was not used when viewing our site/application. Indeed, this type of application button can allow the social network concerned to follow your navigation on the site, simply because of the activation of your account on this social network (open session) on your terminal during your navigation on the site.
VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/la france du nord au sud, le ski du nord au sud) has no control over the process used by social networks to collect information relating to your navigation on the site and associated with the personal data they have. You are invited to read the policy for managing social network Cookies on the sites concerned. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by configuring your usage accounts for each of these networks.

f) “Flash”© Cookies from “Adobe Flash Player”™:
"Adobe Flash Player"™ is a computer application, published by Adobe Systems Software Ireland Limited, a subsidiary of Adobe Systems Inc., United States, which allows the rapid development of dynamic content using the "Flash" computer language. Flash (and applications of the same type) remembers the settings, preferences and use of this content using technology similar to Cookies. However, "Adobe Flash Player"™ manages this information and your choices via an interface different from that provided by its browser software.
To the extent that your terminal is likely to view content developed with Flash language, you can access its Flash Cookie management tools, directly from the site http://www.adobe.com/fr/.
For more information on how Adobe processes your data, see: https://www.adobe.com/privacy/policy.html.

2. Refuse cookies by configuring your browser
You can configure your browser software so that cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie is likely to be stored on your terminal.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how to modify your cookie preferences.
If applicable, you are informed that access to certain services and sections of the site may, in this case, be altered or even impossible.
At any time, you can choose to express and modify your wishes regarding cookies. Finally, You can connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance).
You will thus be able to know the companies registered on this platform and which offer the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your information: http://www.youronlinechoices.com /fr/controler-sescookies. The retention period of cookies varies depending on the type of cookie. We mainly use cookies which self-destruct after the end of the connection, in the case of so-called “session or navigation” cookies. Advertising cookies and behavioral analyzes have a variable lifespan.
A logging file also allows us to log all access to our web pages or the downloading of the various files available on our sites, for a period of 6 months. Finally, information concerning your consent relating to cookies is kept for a maximum period of 13 months.

3. Cookies subject to consent
Some cookies are subject to consent. This will be asked when you log in. You will always be able to change your choices later. Cookies not subject to consent will be placed in the absence of opposition from you on the cookie management screen. If your browser allows it, you can also oppose the recording of cookies by configuring your browser.


ARTICLE 6 - PERSONAL RIGHTS

In accordance with the GDPR, you have the right to request from the Data Controller access to the Personal Data concerning you (Art.15 GDPR), rectification (Art.16 GDPR) or erasure thereof (right to oblivion, Art.17 GDPR), or a limitation of the processing of your personal data (Art.18 GDPR) and the right to portability of this data (Art.20 GDPR).
When we process your Personal Data, you can also object to such processing on grounds relating to your particular situation (Art. 6 (1). e) or f) GDPR). In the event of opposition from you, your data will no longer be processed, except within the framework of legal constraints to the contrary, of exploitation necessary for the purposes of the execution of a contract to which you are Party, of information necessary in the framework for the defense of a right in court or an absence of risks for your fundamental rights and freedoms. You can object to the processing of your data for marketing purposes at any time.
In the case of data processed on the basis of your consent, you can withdraw your consent at any time. Please note that the withdrawal of your consent has no retroactive effect on the processing carried out on this basis, prior to said withdrawal.
These rights are more fully described on the website of the data protection authority: https://www.cnil.fr.
You may also have additional rights provided for by the national legislation to which you are subject, such as the definition of guidelines relating to the retention, erasure and communication of your Personal Data after your death.
Concerning telephone canvassing, you have a specific right of opposition by registering on the bloctel list (http://www.bloctel.gouv.fr/).
In order to exercise your rights, you can contact the customer service department of the company with which you first dealt:
by contacting us by email: serviceclients@maeva.com
or by post, addressed to the company's head office, as indicated in the 'Legal information' section.
To enable rapid processing of your request, and to enable us to guarantee the confidentiality of your data, please indicate your first and last name, address and customer number and/or file number if you have one. In the event of reasonable doubt as to your identity, we may ask you for valid proof of identity (in particular CNI, passport, resident card, which must be communicated by post).
VACANSOLEIL/LA FRANCE FROM NORTH TO SOUTH (maeva.com brands, Vacansoleil/la france du nord au sud, skiing from north to south) has appointed a Data Protection Officer who you can contact in the event of difficulty, via our contact form or by mail to DPO, PIERRE & VACANCES group - CENTER PARCS, Espace Pont de Flandres. 11 rue de Cambrai, 75019 PARIS C326/ Artois, France.
You also have the right to lodge a complaint with the Data Protection Authority (https://www.cnil.fr) or the Supervisory Authority of your place of residence (Art. 77 GDPR).


ARTICLE 7 – SAFETY MEASURES

Taking into account the evolution of technologies, the costs of implementation, the nature of the Personal Data to be protected as well as the risks for the rights and freedoms of individuals, VACANSOLEIL/LA FRANCE DU NORD AU SUD (maeva.com brands, Vacansoleil/France from north to south, skiing from north to south) implements all appropriate technical and organizational measures to ensure the confidentiality, integrity, availability and resilience of the Personal Data collected and processed as well as a level of security appropriate to the risk.
In particular, to guarantee your security and ensure better confidentiality, websites use the SSL (Secure Socket Layer) encryption protocol.
When transferring information over the network, your bank card number as well as all the information entered in the various forms are automatically encrypted. The SSL encryption system automatically encrypts information before it is transmitted over the network. Once arriving on our server, the banking data will be decrypted using a unique SSL key which allows your browser to establish a connection with our website and transparently negotiate a secure communication channel.


ARTICLE 8 - CHANGES TO THE DATA PROTECTION POLICY

In the event of modification of this Policy, or if legal or regulatory texts require it, the modified version will be published on our websites and will be effective upon its publication. Therefore, we invite you to refer to it during each visit in order to be aware of the latest version, permanently available on our websites.


Privacy and security of personal information
We take all necessary precautions, taking into account the nature of the data and the risks presented by the processing, to preserve the security of the data and, in particular, to prevent it from being distorted, damaged, or from unauthorized third parties having access to it. .
Subcontractors and suppliers who have access to your information as part of the services they provide to us are bound by a strict obligation of confidentiality and they are not authorized to use this information for any purpose other than the services they provide. they supply the Maeva.com / Vacansoleil/La France Group from North to South.